5 Questions To Ask Your Gutter Installation Contractor

November 29, 2022 0 Comments

Choosing a contractor you can trust can be quite daunting as it is a very costly investment, and let’s face it, we’ve all heard the horror stories of non-reputable construction and contracting companies. Here are the top 5 questions you should always ask your potential contractor…

1) Are You Insured?

Make sure the gutter installation company you are considering carries general liability insurance. This is the insurance that protects your home from damage or negligence of the contractor, his employees, or any subcontractors hired and brought onto your property.

Anyone can say they are insured, but it is essential that they prove this with a copy of the insurance certificate. Check the names and expiration dates.

What are the risks? If something goes wrong you have three choices:

(1) pay for the damages and repairs out of your own pocket

(2) go after the contractor for the costs with an expensive court battle

(3) try to get your homeowner’s policy to cover any damages

There is no guarantee of course that they will cover the loss. Insurance companies do their best to protect themselves by having verbiage in their contract that might require you to only hire licensed contractors and prove the work has been properly permitted. Contractors without insurance usually don’t follow many of the other rules that insurance companies usually require either.

2) Are You a Member of the BBB or other Organizations?

Well-established companies are affiliated with professional organizations such as the Better Business Bureau. In order to become a member, the contractor’s background and references are thoroughly investigated. While a new contractor may not be a member of any professional organizations, it is highly unlikely an established contractor would not be a member of at least one, unless there is a reason that he cannot join.

Ask your contractor what organizations they are a member of and do your research.

3) Do You Use Sub-Contractors or Your Own Employees?

In recent years, many remodelers have taken up the subcontractor mantle — for trades in particular. But many feel just as strongly that having employees is the model to follow. There is, of course, no right or wrong way to run your business — just consider the strengths and challenges of each when it comes to your particular installation.

4) Do You Have a List of Verifiable References?

A good contractor will be happy to provide you with dozens of written references. One of the best ways to gauge a company’s abilities is by talking to its past customers. Ask them how well the company met their promises, did they deliver on time, and most importantly would you hire them again or recommend them to others.

5) Do You Guarantee Your Work?

This is one of the most forgotten questions for customers. You wouldn’t buy a car without a warranty, would you? Ask about the warranty and ask if it is in writing. Never accept a verbal warranty of “If something breaks, don’t worry, I’ll fix it.” Always insist on a warranty in writing.  A one-year warranty is a minimum you should expect, two years is better.